Ardor Digital (“Ardor Digital”, “we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information when you visit our website or interact with our services.

Ardor Digital is a marketing consultancy registered in Canada and provides services to businesses internationally, including clients in Canada, the United States, the United Kingdom, and the European Economic Area (EEA).

By using our website or submitting your information to us, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We may collect personal information when you interact with our website, contact us, or engage with our services.

Information You Provide

This may include:

• Name
• Email address
• Phone number
• Company name
• Job title
• Information you submit through contact forms, consultations, or inquiries

Client Business Information

When providing marketing services, we may receive access to business or marketing-related data necessary to deliver our services, such as:

• marketing performance data
• analytics data
• campaign metrics
• email marketing platform data

This data is typically provided through third-party platforms used by our clients.

Automatically Collected Information

When visiting our website, we may automatically collect certain technical information, including:

• IP address
• browser type
• device information
• pages visited
• referring website

This information helps us understand how visitors use our site and improve the website experience.

Lawful Bases for Processing (GDPR)

If you are located in the European Economic Area (EEA) or the United Kingdom, we process personal data under the following lawful bases:

Consent
When you voluntarily submit information through forms or subscribe to communications.

Legitimate Interests
When processing is necessary for legitimate business purposes, such as responding to inquiries, improving our services, or maintaining relationships with prospective clients.

Contractual Necessity
When processing data required to provide services to clients.

How We Use Your Information

We may use collected information to:

• respond to inquiries or consultation requests
• communicate about our services
• provide marketing and consulting services
• manage client relationships
• improve our website and offerings
• send marketing communications (with opt-out options)
• comply with legal obligations

We limit the collection and use of personal information to what is reasonably necessary for these purposes.

Client Data and Data Processing

When Ardor Digital provides marketing services, we may access or process personal data within third-party platforms such as:

• email marketing systems
• ecommerce platforms
• analytics platforms
• advertising platforms

In these cases:

• the client remains the data controller of their customer data
• Ardor Digital acts as a data processor or service provider

We process such data only to deliver services on behalf of our clients and in accordance with contractual agreements.

Cookies and Tracking Technologies

Our website may use cookies or similar technologies to:

• analyze website traffic
• understand visitor behavior
• improve website functionality

These may include services such as analytics platforms or marketing tools.

You can manage or disable cookies through your browser settings.

Where required by applicable law (such as in the EU or UK), cookie consent may be requested before certain tracking technologies are activated.

Third-Party Services

We may rely on third-party service providers to operate our business and deliver services. These providers may include:

• analytics providers
• email marketing platforms
• scheduling tools
• CRM systems
• advertising platforms

These services may process limited personal information on our behalf and are required to protect that information in accordance with applicable privacy laws.

International Data Transfers

Because Ardor Digital operates internationally and uses global software platforms, personal information may be transferred to or processed in countries outside your own jurisdiction.

Where personal data is transferred internationally, we take reasonable steps to ensure appropriate safeguards are in place to protect that data in accordance with applicable privacy laws, including GDPR where applicable.

Data Retention

We retain personal information only for as long as necessary to:

• fulfill the purposes outlined in this Privacy Policy
• comply with legal and regulatory obligations
• resolve disputes and enforce agreements

When information is no longer required, we take reasonable steps to securely delete or anonymize it.

Your Privacy Rights

Depending on your jurisdiction, you may have certain rights regarding your personal information.

For individuals in the European Economic Area and the United Kingdom, these rights may include:

• the right to access your personal data
• the right to request correction of inaccurate information
• the right to request deletion of your personal data
• the right to restrict processing of your data
• the right to data portability
• the right to object to certain processing activities
• the right to withdraw consent where processing is based on consent

You may also have the right to lodge a complaint with a data protection authority.

To exercise any of these rights, please contact us using the contact details below.

Data Security

We implement reasonable administrative, technical, and organizational safeguards to protect personal information against unauthorized access, loss, misuse, or disclosure.

However, no internet transmission or electronic storage method can be guaranteed to be completely secure.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in legal requirements or our practices.

Any updates will be posted on this page with an updated revision date.

Contact Information

If you have questions about this Privacy Policy or how your data is handled, you may contact us at:

Ardor Digital

Website: https://www.ardordigital.com
Email: hello@ardordigital.com